a. The PLC 's general performance will be positive.


Frequency Percent Valid Percent Cumulative Percent
Valid Disagree 174 20.2 21.0 21.0
Neutral 167 19.4 20.2 41.2
Agree 486 56.5 58.8 100.0
Total 827 96.2 100.0
Missing 99 33 3.8

Total 860 100.0